FAQ

WHAT DO YOU DO?

We provide an array of figures and different cosplay genres for ALL types! The site is CONSTANTLY being updated with more and more kinds of Cosplay, Figures, and Cosplay Materials! Be sure to stay in-the-loop by subscribing to our Newsletter!

HOW LONG IS THE SHIPPING TIME?

As our items are generally Made-To-Order across the site, shipping times average out to 3-4 weeks for most products.

WHAT IS THE RETURN POLICY?

Our return policy can be found here:

https://416hollywoodnorth.com/pages/return-policy

WHAT ARE THE SHIPPING OPTIONS?

We provide FREE SHIPPING as most of our products have a good ways to travel in most cases. It is easier for us to take the longer shipping times to provide free worldwide shipping.

WHAT TAXES, DUTIES, ETC. WILL I HAVE TO PAY?

We do not provide information on taxes or like-information as those are decided by your local mail provider. Look into what taxes apply to your area for further information.

WHERE ARE YOU LOCATED?

We are a Toronto-Based Cosplay Retailer.

HOW DO I CONTACT YOU IF MY QUESTION ISN'T ANSWERED HERE?

You can find all of our contact information here:

 https://416hollywoodnorth.com/pages/contact-us